FREE SHIPPING on orders $50+ within the U.S.

Returns & Exchanges

 

FREE SHIPPING:

We offer free shipping on orders over $50 within the U.S.

30-DAY RETURNS:

Should you not be 100% happy with your purchase, you are able to return the ordered products to us. We only accept returns within 30 days of the time you received your shipment in original and non-used condition. Return shipping cost for returns must be paid by the customer. We usually credit the amount back to your payment card within 3 days of receiving the returned items. Shipping costs if paid are generally not refunded. We recommend sending the items back with a provider offering tracking and insurance.

Items sold at 50% off or more are final sales and cannot be returned or exchanged.

90-DAY EXCHANGES:

We only accept exchanges within 90 days of the time you received your shipment in original and non-used condition. Shipping cost for exchanges must be paid by the customer. Once we received your exchange items, we will issue a coupon code for our website in the amount of the original product price. This coupon code is valid for 180 days. Shipping costs if paid are generally not refunded. We recommend sending the items back with a provider offering tracking and insurance.

Items sold at 50% off or more are final sales and cannot be returned or exchanged.

180-DAY LIMITED WARRANTY:

We offer a 180-day limited warranty for our products including manufacturer defects of hardware, zippers, and stitching. Any warranty claims are subject to approval and are decided on a case by case scenario. Please contact us via email at aloha@happywahine.com and submit pictures of the item and close up pictures of the damage to your item. We will contact you via email to remedy the situation.

DAMAGES OR SHIPMENTS:

Should you have received an item that is not in perfect condition, please contact us via email at aloha@happywahine.com and attach pictures of the item, the damage, and include your receipt number, order number, or proof of purchase. We will try to assist you as fast as possible to remedy the situation.